Refund Policy — Muse Wonder | Credits & Subscription Refunds

Understand Muse Wonder's refund policy for credit purchases and subscription plans - eligibility, how to request a refund, and how billing works for chat credits and API usage.

Oct 13, 2026

Refund Policy for Muse Wonder

Thank you for choosing Muse Wonder ("we," "us," or "our"). If your purchase doesn't meet your expectations, please review the refund terms below.

Refund Request Window

Refund requests must be submitted within 10 days of purchase.

Eligibility

The product must be unused (where applicable).

Please note: Add-on credits are non-refundable.

How to Request a Refund

To request a refund, please send an email to support@muse-wonder.net and include:

Your account email address
The reason for the refund

Review and Processing

Once we receive your refund request, we will review it and notify you of the outcome. If approved, the refund will be processed to your original payment method.

Please note that the refund amount may be subject to a processing fee not exceeding 6% of the initial payment amount.

Contact

If you have questions about applicable fees or require further details, please contact our customer service team at support@muse-wonder.net for assistance.